Food & Beverage Supervisor | Qatar Duty Free

Qatar Duty Free is hiring a Food & Beverage Supervisor for its restaurants and cafés at Hamad International Airport in Doha, Qatar, and this is an excellent step-up opportunity for hospitality professionals searching for food and beverage jobs in Doha. The role assists the management team in running a restaurant outlet inside one of the world’s largest duty free operations, and you can apply online through the official Qatar Airways Group careers link at the end of this post. Supervisory Gulf jobs in airport hospitality offer a distinctive mix of high passenger volumes and international service standards.

About the Role

The Food & Beverage Supervisor helps the management team run the restaurant effectively, maintaining high service standards while enhancing the customer experience. Qatar Duty Free’s food and beverage operation sits within its vast retail emporium at Hamad International Airport, serving travellers at all hours, and the supervisor is the person who keeps service sharp on the floor during a shift.

A large part of the role is leading the team by presence and example. You will supervise employees during service, monitor daily staff coverage against trade levels so the outlet is efficiently resourced, and make sure grooming, hygiene and presentation reflect the company’s standards at all times. When passengers have tight connections, speed matters; when they are relaxing before a long flight, attentiveness matters — the supervisor reads the room and sets the pace.

Operational discipline runs alongside service. You will follow cash handling procedures and ensure the team is trained on billing processes to avoid cash variances, monitor daily product quality and availability, and keep an eye on wastage and breakage so records stay accurate. Customer feedback is part of the job too: recording it, and turning it into action plans with your line manager that improve the outlet’s service.

For experienced waiters, bartenders and team leaders ready for their first supervisory title, airport F&B offers an unusually strong training ground: high covers, international guests, famous brands nearby and the systems of a major airline group behind you.

Key Responsibilities

– Assist the management team in running the restaurant effectively, maintaining high service standards and enhancing the customer experience
– Supervise employees during shifts, and lead by example on grooming and presentation in line with the company’s dress code policy
– Ensure your area of responsibility reflects the highest standards of hygiene and maintenance, following food safety and health and safety procedures, and report and follow up maintenance issues
– Engage attentively with guests throughout their visit and ensure the team provides prompt, efficient service
– Follow cash handling procedures and make sure the team is trained on billing and processes to avoid cash variances
– Hold full knowledge of the restaurant menu and share it with the team so customers are advised correctly about the outlet’s specialties
– Identify opportunities to improve customer service and communicate them to the restaurant management team to enhance the brand image
– Monitor service against business standards with your line manager, recording customer feedback and implementing action plans
– Monitor daily staff coverage against trade levels, daily product quality and availability, and all wastage and breakage, reporting issues to the supplying department or management as required
– Create sales activity for the team through upselling programmes and incentives that support management in achieving targets, and handle customer complaints and queries professionally

Requirements and Qualifications

– Experience in food and beverage service within a busy restaurant, café, hotel or airport hospitality environment, with readiness for a supervisory role
– Strong knowledge of service standards, restaurant menus and guest engagement in a premium setting
– Working knowledge of food safety, hygiene and health and safety procedures in an F&B operation
– Accuracy with cash handling and billing processes, and the ability to train team members on them
– Leadership skills to supervise staff coverage, service quality and daily standards across shifts
– Good communication skills and a calm, professional approach to complaints and queries
– Flexibility to work in an airport environment where trade follows flight schedules

This role suits senior waiters, bartenders, hosts and F&B team leaders who have mastered floor service and are ready to supervise people, standards and numbers. Experience in high-volume or airport hospitality is particularly relevant, as is any background involving cash control, stock awareness and guest feedback handling. It is a credible route toward assistant manager and restaurant manager positions within a very large hospitality operation.

About the Company

Qatar Duty Free is the travel retail and hospitality arm of the Qatar Airways Group at Hamad International Airport in Doha. It is one of the largest duty free areas in the world, with more than 90 boutiques and retail stores and more than 30 restaurants and cafés spread over 40,000 square metres inside an airport repeatedly ranked among the world’s best. Its food and beverage outlets range from quick-service cafés to premium dining, all held to the service standards of the wider Qatar Airways Group.

Working in Doha

Doha, the capital of Qatar, has become one of the Gulf’s leading aviation and hospitality hubs, and Hamad International Airport’s continued growth keeps its restaurants and cafés busy around the clock. Hospitality jobs in Doha attract professionals from many countries, and English is the everyday working language in airport outlets. Salaries in Qatar are generally paid free of income tax, one of the reasons Gulf jobs in Qatar draw strong international interest. The city offers modern infrastructure, an expanding metro, corniche waterfront walks and a large expatriate community, making it a comfortable base for hospitality professionals.

Experience supervising an outlet inside a flagship airport is also valuable beyond Qatar: airport and travel-hub hospitality is a specialist market across the Gulf, and supervisors trained in high-volume, high-standard environments are in demand wherever new terminals and concessions open.

Salary and Benefits

Qatar Duty Free has not published a salary figure for this Food & Beverage Supervisor position on its official listing. The exact pay and benefits package will be confirmed by the Qatar Airways Group during the hiring process, and applicants should discuss the full details with the employer’s recruitment team when they are contacted.

How to Apply

To apply for this Food & Beverage Supervisor vacancy, use the official Qatar Airways Group careers link below, which takes you directly to the employer’s application page for this role. Submit your application to Qatar Duty Free through that page; the group’s recruitment team reviews applications and contacts shortlisted candidates.

Apply here (official employer page): https://careers.qatarairways.com/global/JobDetail/Food-Beverage-Supervisor-Qatar-Duty-Free/28387

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