Flight Watch Agent – Shift Based (dnata)

Anyone searching for airport jobs in dubai with a world-leading aviation group should look closely at this Flight Watch Agent vacancy with dnata, part of the Emirates Group. Based at Dubai International Airport, the role sits inside the Airport Operations Control Centre (AOCC), where the team oversees the operation of one of the busiest airports on earth. It is a shift-based position, and applications close on 19 November 2026, so there is very little time to waste.

Flight watch work is the nerve-centre side of airport operations: tracking aircraft, editing flights and coordinating everything that has to happen around a departure. Among airport jobs in dubai, few roles put you this close to real-time flight operations, working to IATA Ground Operations Manual (IGOM) standards and airline contractual requirements. If you have operational systems experience — or the diploma background and training the employer accepts — read the full details below and apply before the deadline.

About the Role

The Flight Watch Agent ensures that operational support, flight editing and post-departure activities are carried out in accordance with IGOM standards and each airline’s contractual requirements. From the AOCC, you will oversee functions including aircraft towing coordination, Flydubai operations support, telex communications and radar desk activities, always working to keep flight operations safe, efficient and on time.

Radar and flight monitoring form a large part of the shift. You will monitor radar tracks for your assigned flights and update operational systems with short-final and holding status, and you will identify any flight that is not scheduled to operate into Dubai (DXB) and alert the Operations Control teams. You will also action VHF requests for ground service requirements, obtaining Weight & Balance and fuel figures from the Pilot-in-Command or Load Control and communicating them to the stakeholders who need them.

On the ground-movement side, you will implement the Emirates towing plan, coordinate with stakeholders so that resources, equipment and personnel are ready to execute each tow safely, and monitor the on-time performance of towing operations. For Flydubai flights, you will coordinate with the Turnaround Coordination Officer (TCO) so that operational requirements are met, and you will perform AMIS-DMIS checks, communicating any issues promptly.

Flight data accuracy is the other half of the job. You will ensure flight creation is accurately reflected in the Departure Control System (DCS) and DMIS, including aircraft registration and gate allocation updates; manage seating for passengers requiring special assistance and for group bookings in line with airline agreements and IGOM; and complete all flight editing and remarks before check-in counters open. After departure, you will complete post-departure updates and flight records accurately and on time, and you will monitor operational telex messages, actioning and communicating them to stakeholders. It is detailed, time-critical work, which is why this is one of the more responsible airport jobs in dubai open at this experience level.

Key Responsibilities

• Comply with safety, quality and environmental management policies, procedures and controls, and proactively raise and report safety concerns
• Follow departmental policies, standard operating procedures (SOPs) and work instructions in all assigned tasks
• Monitor radar tracks for assigned flights and update operational systems with short-final and holding status
• Action VHF requests for ground service requirements, including obtaining Weight & Balance and fuel figures from the Pilot-in-Command or Load Control and communicating them to stakeholders
• Identify flights not scheduled to operate to DXB and alert the Operations Control teams
• Coordinate with stakeholders so that resources, equipment and personnel are in place to execute towing activities safely
• Implement the Emirates towing plan and monitor the on-time performance of towing operations
• Coordinate with the Turnaround Coordination Officer (TCO) so Flydubai operational requirements are met, and perform AMIS-DMIS checks, communicating issues promptly
• Ensure flight creation is accurately reflected in DCS and DMIS, including aircraft registration and gate allocation updates
• Ensure seating for passengers requiring special assistance and group bookings is managed in line with airline agreements and IGOM
• Complete all flight editing and remarks before check-in counters open, and complete post-departure updates and flight records accurately and on time
• Monitor operational telex messages and action or communicate them to stakeholders

Requirements and Qualifications

• 0–2 years of relevant experience if you hold a diploma, or 2–4 years of relevant experience in a related field with hands-on practical training
• Knowledge of operational systems, including dnata Management Information System (DMIS), Airport Activity Control System (AACS), Universal Flight Information System (UFIS) and Departure Control Systems (DCS)
• Proficient written and spoken English (English Language Level 5)
• Strong communication and stakeholder management skills, working across multiple operational teams
• Strong safety awareness and a clear commitment to operational, regulatory and workplace safety standards

This role suits someone who stays calm when the operation gets busy and who takes real pride in accurate, on-time flight data. If you are early in your aviation career — a diploma holder with up to two years of experience, or a candidate with two to four years in a related field plus hands-on training — this is a genuine entry route into airport operations control, and shift working is part of the post, so flexibility matters. For candidates comparing airport jobs in dubai that lead somewhere, a flight watch seat inside the Emirates Group’s airport operation is strong experience to build a career on.

About the Company

dnata is one of the world’s largest air services providers and a leading name in air and travel services. Part of the Emirates Group, it supports airlines and airports with services such as ground handling, cargo, catering and travel. The group describes dnata as one of the world’s most successful and respected travel brands, with teams at airports across the globe.

The Emirates Group is headquartered in Dubai and is best known for the Emirates airline, but its businesses employ people across aviation, travel and logistics. Working within dnata’s airport operations at Dubai International puts you inside a major global hub, with the systems, standards and training of a world-scale organisation around you. For candidates weighing up airport jobs in dubai, the scale and reputation of this employer are significant advantages.

Working in Dubai

Dubai International Airport is one of the world’s busiest international hubs, and its operations run around the clock — which is why so many airport jobs in dubai are shift-based rather than office-hours roles. The city offers modern infrastructure, an international workforce and a high standard of public services, and hosts regional headquarters for companies from all over the world, with aviation one of its biggest industries.

Salaries in the UAE are not subject to personal income tax, and large employers here typically recruit from both the local market and overseas. Summers are hot, but operations centres are fully air-conditioned and working life is well organised, with clear labour protections under UAE law. Whatever airport jobs in dubai you pursue, apply only through official employer sites and never pay anyone who offers you a job in return for money.

Salary and Benefits

The Emirates Group does not publish an exact salary figure for this role. What it states is an attractive tax-free salary and travel benefits exclusive to its industry, including discounts on flights and hotel stays around the world. Your confirmed package will be set out during the hiring process, before you accept any offer. That approach is standard for airport jobs in dubai with the group, so ask for the full details of pay, leave and travel entitlements in writing once an offer is made, and check them carefully.

How to Apply for Airport Jobs in Dubai

Applications close on 19 November 2026 — only days away — so do not leave this one sitting. Prepare a CV that shows your relevant experience, any hands-on operational training completed, your knowledge of systems such as DMIS, AACS, UFIS and DCS, and your English level. Among airport jobs in dubai closing this month, this is one of the few that openly accepts diploma holders with 0–2 years of experience. Apply only through the official Emirates Group careers page linked below, and never pay an agent or any other person who claims they can secure this role for you.

Apply here: Apply on the official employer page

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