Senior AOG Desk Officer – Etihad Airways, Abu Dhabi

Etihad Airways is recruiting a Senior AOG Desk Officer for its Fleet Technical Operations in Abu Dhabi. For supply chain specialists comparing aog desk officer jobs in abu dhabi, this is the desk that answers when an aircraft is on the ground and every hour of delay costs money: the post holder is the main focal point for all Aircraft on Ground (AOG) situations. The airline accepts applications only through its official careers system, and the posting states no closing date, so well-matched candidates should apply while the vacancy is live.

About the Role

An AOG event is one of the most pressured situations in airline operations. An aircraft is grounded, passengers and schedules are affected, and the fix depends on getting the right part, from the right source, to the right airport as fast as possible. The Senior AOG Desk Officer manages and coordinates that response, working to resolve each event promptly and minimise aircraft downtime.

Much of the job is logistics under time pressure. The post holder coordinates the end-to-end movement of AOG parts, from the point of origin to wherever in the network the aircraft is grounded, and serves as the primary contact between the airline, OEMs, other suppliers and the technical and maintenance teams during an event. Few aog desk officer jobs in abu dhabi put one person at the centre of so many live decisions.

The desk also handles the paperwork that keeps a grounded aircraft legal to fly again. The post holder raises AOG and critical loan orders, purchase orders and critical pool exchange orders with OEMs, third parties and operators, making sure parts come from QA-approved sources and carry release certificates that comply with airworthiness and export-control rules. Coordinating with end users, stores, receiving and the issue counter keeps those parts moving without delay once they arrive.

Judgement is the other half of the role. The Senior AOG Desk Officer makes critical decisions under pressure to return grounded aircraft to service safely, at any airport in the network, and keeps the record straight afterwards: accurate records of AOG events, clear shift handovers, and daily updates to stakeholders, flagging critical material needs for global operations. That combination of speed, compliance and communication is what defines senior aog desk officer jobs in abu dhabi at this level.

The desk’s work also runs in shifts, because aircraft do not choose convenient hours to go technical. A handover from this desk is not a formality: the next officer inherits live events, parts in transit and promises made to stations, so the quality of the record decides how smoothly the response continues. Officers who keep precise event logs, note exactly which orders have been raised and which certificates are still awaited, and brief the incoming shift clearly are the ones whose events close fastest. The role therefore rewards methodical habits as much as urgency — the fastest response is useless if a release document is wrong and the part cannot legally be fitted on arrival.

Key Responsibilities

The person appointed to one of the most pressured aog desk officer jobs in abu dhabi will be expected to:

• Act as the main focal point for all Aircraft on Ground (AOG) situations and daily operational emergent requirements supporting Etihad Fleet Technical Operations.
• Manage and coordinate the response to AOG events to resolve them promptly and minimise aircraft downtime.
• Coordinate the end-to-end logistics of AOG parts, from point of origin to wherever the aircraft is grounded.
• Serve as the primary contact between the airline, OEMs, other suppliers and technical and maintenance teams during an AOG event.
• Raise AOG and critical loan orders, purchase orders and critical pool exchange orders, ensuring QA-approved sources and release certificates that comply with airworthiness and export-control requirements.
• Coordinate with end users, stores, receiving and the issue counter for immediate processing of AOG parts.
• Make critical decisions under pressure to return grounded aircraft to service safely at any airport in the network.
• Keep accurate records of AOG events, prepare shift handovers and update stakeholders daily, flagging critical material needs for global operations.

Requirements

Etihad Airways sets a senior experience bar for aog desk officer jobs in abu dhabi. The official posting (SmartRecruiters posting ID 744000124098069) asks for:

• A bachelor’s degree or equivalent technical degree.
• At least seven years of supply chain experience, preferably in AOG desk functions.
• Expert knowledge of logistics management, supply chain operations and procurement for aircraft parts and materials.
• Familiarity with technical manuals including the IPC, AMM and MPD, and with RSPLs.
• Knowledge of spares repair and warranty, OEM support contracts and export controls.
• Experience with ERP systems and MS Office.

The posting states no nationality restriction. If your career already centres on aircraft parts logistics and AOG response, and you stay calm when the clock is running, this is among the strongest aog desk officer jobs in abu dhabi to consider right now.

Why aog desk officer jobs in abu dhabi like this one stand out

Impact is the first reason this role stands apart from most aog desk officer jobs in abu dhabi. Every AOG event the desk resolves puts an aircraft back into service sooner, protecting the airline’s schedule, its passengers and its revenue. The results of the work are visible immediately, in hours of downtime saved.

The second reason is the breadth of the network the desk deals with. OEMs, third-party suppliers, other operators, stores and receiving teams, and maintenance colleagues at outstations all sit inside this post’s orbit during an event. Few supply chain roles build such a wide working knowledge of how an airline’s technical operation actually fits together.

The third reason is the compliance depth. This is not simply expediting: orders must come from QA-approved sources, and release certificates must satisfy airworthiness and export-control rules before a part can be fitted. A desk officer who can move fast and keep the paperwork airworthy-grade is exactly what this post rewards.

There is also a career argument. AOG work concentrates, into a few years, the supplier relationships, documentation discipline and operational judgement that broader supply chain roles build slowly. Officers who have run this desk carry a detailed, practical knowledge of how parts, paperwork and people move across an airline’s whole network — knowledge that transfers directly into wider technical supply chain and logistics leadership roles. For a specialist who wants their experience to be visibly tied to aircraft returning to service, rather than to reports, this is a post where the contribution is concrete and recognised across the operation.

How to Apply for AOG Desk Officer Jobs in Abu Dhabi

Applications for this post are made only through the official Etihad Airways application page for this vacancy: apply here on the official Etihad Airways careers page. The posting states no closing date, but AOG desk roles at flag carriers rarely stay open for long, so prepare your application promptly.

If this is the right next step among the aog desk officer jobs in abu dhabi you are weighing up, shape your CV around the areas above — AOG response coordination, aircraft parts procurement, loan and pool exchange orders, export-control-compliant documentation — and show measurable results, such as downtime reduced or critical parts delivered against the clock. Strong applications usually evidence three things: a difficult AOG event you personally coordinated, the supplier and logistics network you used to resolve it, and the records and handovers that kept the next shift informed. Shortlisted candidates can also expect the conversation to test decision-making under pressure, because the role carries live decisions at any airport in the network.

You can also browse more aviation, engineering and logistics roles on our All Jobs page, where new Gulf vacancies are added as employers publish them.

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