Digital Analyst

Etihad Airways is hiring a Digital Analyst for its Digital and eCommerce team in Abu Dhabi, United Arab Emirates, and this is a strong opportunity for data professionals searching for technology and analytics jobs in Abu Dhabi. This full-time position sits in the Revenue and Commercial Division, and the official posting is addressed to UAE Nationals. The role is hiring now, with a posting close date of 10 November 2026, so interested candidates should apply online without delay through the official Etihad careers link at the end of this post. Analyst roles inside a flag carrier’s digital team are among the most sought-after Gulf jobs in data.

About the Role

The Digital Analyst helps answer the highest-value analytical problem statements posed by teams and departments across Etihad Airways to the Digital and eCommerce team. In simple terms, business teams bring their hardest questions — about bookings, conversion, digital journeys and commercial performance — and you use data to find the answers.

You will report to the Digital Analytics Manager and work under the guidance of the Digital Engagement Senior Manager, using advanced analytical skills and the wider analytical toolkit to analyse and visualise Etihad’s digital and enterprise data resources. The work is hands-on: executing complex, ad-hoc analyses, digging proactively for further insights and root causes, and turning results into clear visual summaries the business can act on.

The role also has a multiplier effect. You will maintain a documentation repository of solutions and methodologies, identify opportunities for automation and better approaches in each analysis, and develop deep specialisations in key analytical disciplines so you become a go-to expert whom colleagues across the team rely on. Strong communication and interpersonal skills matter, because the analyst works across a multi-disciplined environment and must explain findings to non-technical stakeholders.

Etihad is in the middle of its Journey 2030 ambition to double its fleet and expand its network, and digital channels are central to that growth. Analysts who understand airline digital data — search, booking funnels, ancillaries and loyalty behaviour — hold skills that are in demand across the region’s aviation sector.

Key Responsibilities

– Analyse requirements from teams across Etihad and identify or design the right analytical solution to each problem
– Execute complex, ad-hoc analyses using Etihad’s wider analytical toolkit, proactively looking for further insights and root causes
– Summarise and visualise results, highlighting the likely insights for business teams to develop into actions
– Maintain a documentation repository of analytical solutions, including the methodology behind them
– Identify opportunities for automation and improvements in approach within each analysis, and recommend priorities for further development to the wider team
– Develop and maintain proficiency with Adobe Analytics, Google Analytics, Tableau, Power BI and other advanced analytic and database tools, in-house data sets and related resources
– Build one or more specialisations in Etihad’s key analytical disciplines and act as an expert and coach to the wider analytics team

Requirements and Qualifications

– This posting is addressed to UAE Nationals, as stated in the employer’s official job title
– A minimum of 4 years of relevant experience in digital analytics, reporting and database management, and/or Data Science models used in commercial or digital processes
– A minimum Bachelor’s degree in Computer Science, Statistics, Information Technology or a related field; additional qualifications in analytical disciplines and techniques are an advantage
– Experience within the aviation industry in digital analytics or business analytics is preferred
– Proficiency with Adobe and Google Analytics, Tableau and Power BI is preferred
– A proven track record of managing successful digital analytical models and reporting
– Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
– Good project management skills, with the ability to manage multiple projects at the same time

This role suits an experienced digital analyst who wants to work at genuine scale: an international airline’s website, app and commercial data. It will fit candidates who combine technical depth in analytics tools and databases with the communication skills to influence commercial decisions. Etihad reminds applicants in its official posting that it never asks for personal information, bank details or payment during recruitment, and that interviews are conducted face to face or by video or telephone before any formal offer.

About the Company

Etihad Airways is the national airline of the United Arab Emirates, based in Abu Dhabi. Formed in 2003, it has become one of the world’s leading airlines, and its Journey 2030 ambition aims to double the fleet, expand the network and grow its people. The Digital and eCommerce team sits within the Revenue and Commercial Division and is responsible for the data and insight behind the airline’s digital sales channels.

Working in Abu Dhabi

Abu Dhabi, the capital of the United Arab Emirates, is a growing centre for aviation, technology and government digital services, and analyst jobs in Abu Dhabi are increasing as organisations invest in data teams. The workforce is highly international and English is the standard business language. Salaries in the UAE are generally paid free of income tax, and the city offers a calm, family-friendly lifestyle with modern infrastructure, corniche beaches and a large professional community. For UAE National professionals in particular, roles inside national champions such as Etihad offer structured career development within the country’s flagship industries.

Digital analytics experience gained at an airline headquarters is also highly portable: the same tools and disciplines are used by e-commerce, banking, tourism and government digital teams across the Gulf, so a posting like this strengthens a data career well beyond a single employer.

Salary and Benefits

Etihad Airways has not published a salary figure for this Digital Analyst position on its official listing. The exact pay and benefits package will be confirmed by the airline during the hiring process, and shortlisted candidates can discuss the full details directly with the employer’s recruitment team.

How to Apply

To apply for this Digital Analyst vacancy, use the official Etihad Airways careers link below, which opens the employer’s application page for this role (Full-time, Revenue and Commercial Division). Submit your application directly to Etihad through that page, making sure your CV evidences your four or more years of relevant analytics experience and your tool proficiency.

Closing date: 10 November 2026

Apply here (official employer page): https://careers.etihad.com/

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