FC Operations Manager Jobs in Dubai – Amazon

FC Operations Manager jobs in Dubai are open at Amazon, which is hiring an FC Operations Manager for its UAE fulfilment centre (FC) operations. The role leads other managers and creates the operational plan that helps fulfilment centre teams meet their targets, driving excellence in safety, quality and productivity across the site. The vacancy is listed on the official Amazon Jobs site as Job ID 10492488, published on 7 November 2026, and no closing date is stated.

Operations is, in Amazon’s own words, the beating heart of the business: the part that makes sure orders are fulfilled and dispatched efficiently so customers get their items on time. The FC Operations Manager sits at the centre of that work, leading shifts at one of the company’s operational sites in Dubai and acting as the link between finance, safety, operations integration and the teams on the floor. It is a hands-on leadership role for someone who has already managed people and performance at scale and wants to do it inside one of the world’s largest logistics networks.

About Amazon in the UAE

Amazon is one of the world’s largest e-commerce and technology companies, and its UAE operation is built around its Customer Fulfilment network. Customer Fulfilment — known inside Amazon as CF — is where the company started, growing from a small team of booksellers into a global team that handles more than 1.5 million orders every day.

Fulfilment centres are at the heart of Amazon’s fast-paced operations network and are sometimes called the “First Mile”, because it is where most Amazon packages start their journey. The UAE centres manage dynamic inventory and facilitate speedy deliveries around the clock. The employing company for this role in the UAE is Q-Express Documents Transport LLC, Dubai South Branch, as listed on the official posting.

FC Operations Manager: role overview

The goal of the FC Operations Manager, as stated on the official posting, is to drive operational excellence to create the Amazon of tomorrow: leading other managers, creating the operational plan for the site, and bringing teams together to push excellence in safety, quality and productivity.

The role is full-time and based at one of Amazon’s operational sites in Dubai. The manager leads shifts, deals with issues as they arise, and positively impacts site performance. The work follows a flexible schedule, including weekends, nights and holidays, because fulfilment centres operate around the clock and demand changes through the week.

Key responsibilities

The main duties of the role, as stated on the official Amazon posting, are:

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift, deal with issues, and positively impact site performance.
• Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence.
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives across the sites to improve operational performance.
• Lead shifts at one of the operational sites and act as the key link between a number of teams, including finance, safety and operations integration teams.
• Contribute to new ways to innovate at the site, while staying close to the day-to-day operations.

A typical day involves meetings with different areas of the business, deep diving into performance and risk metrics for the sites, and looking ahead to prepare for different levels of demand. Every day also involves mentoring and coaching the team, so the manager is a source of leadership and support in helping Area Managers become the best managers they can be.

Requirements and qualifications

Amazon requires the following basic qualifications for this FC Operations Manager role:

• Three or more years of employee and performance management experience.
• A Bachelor’s degree or equivalent, or two or more years of Amazon experience as a blue badge or full-time employee.
• Willingness to work a flexible schedule, shift and work area, including weekends, nights and holidays.

The preferred qualifications listed on the official posting are:

• One or more years of experience in performance metrics, process improvement or lean techniques.

The role suits a manager who is comfortable with data: analysing shift performance, spotting where a process is slipping, and putting a fix in place. Experience leading large, diverse teams in a warehouse, fulfilment or manufacturing environment is a clear advantage, as is familiarity with lean methods and performance metrics.

A day in the life

The official posting describes a day that mixes the floor and the meeting room. The manager leads a shift, walks the operation, and deals with whatever the day brings — a surge in orders, a staffing gap, a safety question — while also preparing for the demand ahead. Much of the day is spent with other teams: finance on costs, safety on risk, HR on people, and operations integration on changes to how the site works.

Coaching is a daily part of the job, not an occasional task. Area Managers report to the FC Operations Manager, and developing them — through feedback, mentoring and clear expectations — is one of the main ways the site’s performance improves. The role is therefore as much about people as it is about parcels.

What Amazon offers

No salary, visa, perk or specific benefit is stated on the official posting, so none is given here. The posting describes Amazon’s inclusive culture and notes that candidates who need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, can find information on the Amazon Jobs accommodations page. Candidates should confirm any terms of employment directly with Amazon during the recruitment process.

How to apply for the FC Operations Manager job in Dubai

Applications are made directly on Amazon’s official jobs site. Candidates should prepare a CV that shows their years of employee and performance management experience, their degree or Amazon experience, and any work with performance metrics, process improvement or lean techniques.

Apply here on the official Amazon Jobs page: FC Operations Manager, UAE FC Operations – Amazon (Job ID 10492488).

No closing date is stated on the posting, which was published on 7 November 2026, so applications should be made as soon as possible while the role remains open. Only applications made through the official Amazon Jobs page are considered.

Frequently asked questions

Where is this job based?
Dubai, UAE, at one of Amazon’s UAE fulfilment centre sites. The employing company listed is Q-Express Documents Transport LLC, Dubai South Branch.

What is the closing date?
No closing date is stated on the official posting, which was published on 7 November 2026. Apply as soon as possible while the role is open.

How much experience do I need?
Three or more years of employee and performance management experience, plus a Bachelor’s degree or equivalent, or two or more years of Amazon experience.

What hours will I work?
A flexible schedule, including weekends, nights and holidays, as fulfilment centres operate around the clock.

Who will I manage?
A team of Area Managers, who in turn lead the frontline teams in the fulfilment centre.