Manager Cabin Crew Jobs in Doha – Qatar Airways

Manager Cabin Crew jobs in Doha are open at Qatar Airways, which is recruiting for a Manager Cabin Crew within Cabin Services – In-Flight Services. The role manages, observes and assesses the performance of the airline’s cabin crew, making sure service, safety, grooming and the company image are maintained to Qatar Airways standards. The closing date is 17 November 2026, so applications should be made promptly.

Qatar Airways operates one of the world’s largest cabin crew workforces, with thousands of crew flying to more than 170 destinations. The Manager Cabin Crew leads a team of Performance Managers and supports the Senior Manager Cabin Crew Performance in strategic planning and execution of Cabin Services Division objectives. It is a senior leadership role for an experienced aviation professional who understands cabin operations, performance management and crew development.

About Qatar Airways

Qatar Airways is the national airline of the State of Qatar, based at Hamad International Airport in Doha. The airline has built its reputation on service quality, winning multiple Skytrax World’s Best Airline awards, and its cabin crew are central to that reputation. The Cabin Services division covers everything from in-flight service delivery and crew training to grooming, performance management and crew welfare.

The airline’s cabin crew come from many nationalities and work on a global network spanning Europe, Asia, Africa, the Americas and Oceania. Managers in Cabin Services are responsible for keeping standards consistent across that network — the same service, safety and grooming standards on every flight, every day.

Manager Cabin Crew: role overview

The Manager Cabin Crew is responsible for managing, observing, assessing and ensuring that the performance management of cabin crew is carried out in line with company standards. The role holder makes sure the company image is maintained and provides guidance on performance and development opportunities to cabin crew. They lead a team of Performance Managers and support the Senior Manager Cabin Crew Performance in strategic planning and execution.

The job combines people management, performance analysis, investigation and recruitment. The manager meets crew to follow up on performance and grooming issues, takes part in investigations into non-compliance with operations, safety or service procedures, and prepares feedback reports that inform decisions on contract renewals.

Key responsibilities

The main duties of the role, as stated on the official Qatar Airways posting, are:

• Accountable for the performance of cabin crew on board, ensuring service, safety, language capability, grooming and the corporate image of Qatar Airways are represented consistently.
• Manage performance levels of cabin crew and ensure discipline is maintained by analysing trends related to dependability, service and safety procedures, and ensure feedback is provided on final decisions on cabin crew disciplinary issues and corrective action is provided to comply with Qatar Airways standards.
• Ensure all cabin crew-related communication by key stakeholders and related Cabin Services departments maintains focus on the safety of passengers and cabin crew and on expected standards of customer service delivery, in line with policies and standard operating procedures.
• Meet with crew to follow up on performance and grooming issues and participate in investigations relating to non-compliance with operations, safety or service procedures. Collate, analyse and prepare feedback reports based on the performance of cabin crew, and provide recommendations for contract renewals to senior management for review.
• Determine appropriate recruitment and selection criteria for prospective cabin crew and participate in recruitment and assessment activities as an assessor.
• Plan and strategise manpower development and aim to maintain cabin crew numbers as per the requirements of the company.
• Ensure any changes to services, policies and procedures proposed and approved by key stakeholders are communicated to cabin crew in a timely manner to ensure accurate and timely implementation.
• Ensure key performance indicators are established, implemented and communicated to all crew, ensure all crew meet current KPIs at the end of the final yearly evaluation, and propose training to raise standards as required — liaising with relevant stakeholders to assess training needs and ensure service standards are adhered to.
• Appraise crew performance to ensure department objectives, plans, procedures and practices are achieved, and conduct coaching and training for Performance Managers based on requirements.
• Perform other department duties related to the position as directed by the Head of the Department.

Requirements and qualifications

Qatar Airways requires one of the following education and experience combinations:

• A Bachelor’s Degree or equivalent with a minimum of 8 years of job-related experience, OR
• A High School Qualification, Vocational Qualification, Diploma or equivalent with a minimum of 9 years of job-related experience.

The essential job-specific skills listed on the official posting are:

• A high level of ethical standards in a diverse work environment.
• Attention to detail.
• Good judgement and decision-making skills.
• The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
• Proven success with process and information management.
• A strong command of the English language, both written and verbal.
• Managerial skills — the ability to delegate work, set clear direction and manage workflow; strong mentoring and coaching skills; the ability to train and develop subordinates’ skills; and the ability to foster teamwork among team members.

This is a senior management role. Candidates should have a strong background in cabin crew operations or a closely related aviation service function, with a track record of managing people, maintaining standards and handling performance and disciplinary matters fairly and consistently.

What Qatar Airways offers

No salary, visa, perk or specific benefit is stated on the official job page, so none is given here. The posting carries only general marketing copy about the airline. Candidates who are shortlisted will receive full details of the employment package from Qatar Airways during the recruitment process.

How to apply for the Manager Cabin Crew job in Doha

Applications are made through the official Qatar Airways careers portal. Candidates should prepare a CV that shows their cabin crew or aviation service management experience, their years in the field and examples of leading teams, managing performance and maintaining service standards. The closing date is 17 November 2026 — applications must be submitted before that date.

Apply here on the official Qatar Airways careers page: Manager Cabin Crew – Qatar Airways (job reference 238215). The full job description is also available at careers.qatarairways.com.

Qatar Airways never charges candidates for recruitment. Job seekers should only apply through the official careers portal and should be wary of anyone asking for payment in connection with a Qatar Airways job.

Frequently asked questions

Where is this job based?
Doha, Qatar, within Cabin Services – In-Flight Services at Qatar Airways.

What is the closing date?
17 November 2026, as stated on the official Qatar Airways careers posting (job reference 238215).

How much experience do I need?
A Bachelor’s degree with at least 8 years of job-related experience, or a High School, Vocational or Diploma qualification with at least 9 years of job-related experience.

Do I need cabin crew experience?
The role manages cabin crew performance, so a background in cabin crew operations or a closely related aviation service function is expected, together with proven management and coaching skills.

Is a salary stated?
No. The official posting does not state a salary, visa or benefits package, so none is given here.