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Sales Assistant – Ted Baker

  • Dubai

Al-Futtaim Group

If you are looking for retail jobs in Dubai with a well-known fashion brand, this Sales Assistant vacancy at Ted Baker in Dubai, United Arab Emirates is worth your attention. The role is offered through Al-Futtaim, one of the UAE’s largest and most respected business groups, which operates Ted Baker stores in the region. Among the many Gulf jobs in retail, this position suits someone who enjoys fashion, loves helping customers find exactly what they are looking for, and wants to build selling skills with professional training and clear store standards. You can apply online through Al-Futtaim’s official careers page linked at the end of this post.

About the Role

The Sales Assistant is the face of the Ted Baker store on the shop floor. Your main purpose is to generate sales by giving every customer a positive, memorable experience, from a warm greeting when they walk in to a genuine thank-you and an invitation to return when they leave. In a premium fashion environment, how a customer feels in the store matters just as much as what they buy, and this role is built around that idea.

Day to day, the work is varied and active. You will keep the store clean, well presented and fully ready for trading, share accurate and current product information, help customers in the fitting rooms, and work the cash wrap confidently, handling purchases, add-on sales and gift cards while capturing customer details correctly. You will also support the store management team with the general operations that keep a busy retail store running smoothly behind the scenes.

Ted Baker is a British fashion and lifestyle brand known for its attention to detail, quality fabrics and distinctive design touches, and its stores are expected to reflect that personality. Working for Al-Futtaim gives you the structure of a large, established retail group behind the brand, with defined standards, training and reporting lines. For someone building a career in Gulf retail, that combination of a popular international brand and a major local operator is a strong place to learn the trade properly.

Key Responsibilities

– Generating sales by delivering a consistently positive customer experience, approaching shoppers in a friendly way, understanding what they need, and helping them find products they will genuinely be happy with.
– Keeping the store clean, tidy and attractively presented at all times, so displays, rails and fitting areas always meet the brand’s standards and create the right first impression.
– Greeting every customer warmly on arrival and making them feel welcome, whether they are browsing, buying, or returning an item, and treating each interaction as a chance to build loyalty.
– Providing accurate, current product information, including details about styles, fabrics, sizes, fits and offers, so customers can make confident decisions and get the most from their purchase.
– Delivering attentive fitting-room service, bringing alternative sizes and styles, keeping the area organised, and checking back with customers so they never feel forgotten while they are deciding.
– Working the cash wrap efficiently and accurately, suggesting suitable add-on items where appropriate, processing gift cards, capturing customer data correctly, and handling transactions with care.
– Thanking customers sincerely at the end of every visit and inviting them to come back, helping turn first-time shoppers into regular customers of the store.
– Supporting the store management team with daily operations, which can include stock handling, replenishment, housekeeping tasks and other duties that keep the store trading at its best.

Requirements and Qualifications

– A High School Degree, giving you the basic education needed to handle till work, product information and customer communication with confidence.
– Between one and two years of experience in retail sales, ideally in fashion or a similar customer-facing store environment.
– Excellent verbal communication skills, so you can greet customers naturally, explain products clearly and handle questions or concerns in a polite, helpful way.
– A strong customer service orientation, with a real interest in people and the patience to look after each shopper properly, even during busy trading periods.
– Good attention to cleanliness and detail, noticing when a display needs tidying, a size is missing or a fitting room needs attention, and acting without being asked.
– The ability to work independently and take responsibility for your own tasks and sales area during a shift, while still being a reliable member of the wider team.
– The physical readiness the role requires, including some heavy lifting when handling stock and being on your feet standing for a minimum of eight hours in a shift.

This role suits someone who enjoys fashion retail and the energy of a busy store, and who gets genuine satisfaction from helping a customer leave happy. It can be a good fit for a sales assistant with a year or two of shop-floor experience who wants to work with an international brand and a major UAE retail group, as well as for a confident, well-presented candidate who communicates well and learns products quickly. Reliability, a positive attitude on long shifts, honesty at the till, and pride in how the store looks will all help you succeed and grow in this position.

About the Company

Al-Futtaim is a major UAE family-owned business group with a history stretching back to the 1930s. Headquartered in Dubai, the group operates across automotive, retail, real estate, financial services and other sectors, and it represents many well-known international brands in the region through its retail division. Its stores and malls are familiar names across the Emirates and the wider Middle East, and the group is one of the largest private employers in the UAE.

Ted Baker is a British lifestyle brand founded in Glasgow in 1988, known for menswear, womenswear, accessories and a playful attention to detail in design and store presentation. In the UAE, Ted Baker stores are operated by Al-Futtaim, which means employees benefit from the systems, training and career structures of a large, established group while working day to day with a distinctive international fashion label. Experience gained in this environment can support future steps within Al-Futtaim’s wider retail portfolio, subject to each business’s needs and hiring process.

Working in Dubai

Dubai is one of the region’s leading retail destinations, with major malls, high streets and shopping festivals that draw residents and tourists all year round. For people considering Gulf jobs, the city offers an international workforce, modern infrastructure, a Metro and bus network that makes commuting practical, and employers ranging from local independents to the biggest global retail groups. Retail roles here usually involve shift patterns that cover weekends and public holidays, which are often the busiest trading times.

As with any new job, candidates should review the terms offered by the employer directly, ask clear questions about working hours, weekly days off, accommodation, transport and other entitlements during the hiring process, and make sure the role fits their own circumstances before accepting an offer. Checking how you will travel to and from the store, especially for opening and closing shifts, is a practical step worth taking early.

Salary and Benefits

The employer has not published a salary for this Sales Assistant position on its official job page, and no specific pay figure or benefits package is stated there. Details about compensation and any benefits that apply to the role will be shared by Al-Futtaim during the hiring process, so candidates are encouraged to discuss these points directly with the recruitment team when they are contacted and to confirm the full package before accepting any offer.

How to Apply

To be considered, submit your application through Al-Futtaim’s official careers website using the link below. Prepare an up-to-date CV that highlights your retail sales experience, the types of stores and products you have worked with, any till or cash-handling experience, and examples of customer service you are proud of. Only apply through the official employer page, and do not pay any third party in connection with this vacancy.

Apply here (official employer page): https://www.afuturewithus.com/job/Dubai-Sales-Assistant-Retail-Ted-Baker%2C-TDM/1451077733/

GulfCareers.ae is not the employer and never charges applicants a fee. Apply only through the official employer link in this post.

To apply for this job please visit www.afuturewithus.com.